Terms of service

Digital Products
All digital products are delivered instantly after payment. Due to the nature of digital goods, all sales are final and non-refundable. If you experience a technical issue with downloading or accessing your purchase, please contact us at info@wilcofze.com, and we will assist you.

Physical Products (Tangible Goods)
We accept returns or exchanges only if the item is defective, damaged, or not as described. To request a return, please contact us within 7 days of receiving your order at info@wilcofze.com.

• Items must be unused, in original packaging, and accompanied by proof of purchase.

• Shipping costs for returns are the customer’s responsibility unless the product is defective or incorrect..